What to Know Before You Move In
We've gathered answers to the questions we hear most from future residents - from leasing details and pet policies to amenities and move-in tips. Whether you're exploring your options or ready to make your move, this FAQ guide makes it easy to find the information you need to feel confident about calling our community home.
Leasing & Application Process
At Solis North Creek, application approvals are typically completed within 1 to 3 business days after submission.
Solis North Creek does not currently offer furnished apartment homes.
Solis North Creek offers short-term lease options for residents seeking flexible lease terms — for details on available terms and pricing, please visit our Floorplans page or reach out to the leasing team directly.
Solis North Creek does not currently offer corporate lease agreements.
Apartment Features & Policies
Residents at Solis North Creek are welcome to decorate their apartment homes, as long as the unit is returned to its original condition at move-out.
Every apartment home at Solis North Creek comes standard with a refrigerator, microwave, stove/oven, dishwasher, garbage disposal, washer, and dryer.
Subletting is not permitted at Solis North Creek.
Yes, all apartment homes at Solis North Creek include a full-size washer and dryer for in-home laundry convenience.
Community Amenities & Conveniences
The pool and deck at Solis North Creek are open seasonally for resident enjoyment — for current hours and availability, please visit our Amenities page or contact the leasing office.
The fitness center at Solis North Creek is available for resident use with extended hours — for the most up-to-date schedule, please visit our Amenities page or contact the leasing office.
Yes, Solis North Creek offers controlled access and secured entry throughout the community for resident safety.
Solis North Creek provides a dedicated package room where resident packages are securely delivered and stored for convenient pickup.
Yes, Solis North Creek offers complimentary parking in the community's parking lot at no additional cost to residents.
Yes, Solis North Creek has EV charging stations available on-site for resident use — for details on availability and pricing, please contact the leasing team.
Public transportation options are not located within close proximity to Solis North Creek, so personal transportation is recommended.
Solis North Creek is located within the Charlotte-Mecklenburg Schools district.
Rent, Utilities & Insurance
Residents at Solis North Creek can pay rent online through the resident portal, or by cashier's check or personal check.
Yes, renter's insurance is required for all residents at Solis North Creek.
Utilities are not included in the monthly rent at Solis North Creek and are billed separately.
At Solis North Creek, electric service is set up through Electrocities, while water and sewer are billed directly to residents through the community.
Solis North Creek comes with high-speed internet already installed through Pavlov for resident convenience.
Pet Policies
Yes, Solis North Creek is a pet-friendly apartment community.
Solis North Creek welcomes pets with a maximum of two per apartment home — for details on pet-related fees, please visit our Floorplans page or reach out to the leasing team directly.
Solis North Creek has no weight limit for pets; however, aggressive breeds are restricted.
Maintenance & Service Requests
Yes, Solis North Creek has on-site maintenance staff available to assist residents with repairs and service needs.
Residents at Solis North Creek can submit a service request through the resident portal, by phone, or by contacting the leasing office, and emergency maintenance is available 24 hours a day.
At Solis North Creek, maintenance requests are addressed in the order they are received, with emergency requests given top priority.
No, residents at Solis North Creek do not need to be present for maintenance staff to enter and complete service requests.
If you are locked out at Solis North Creek, contact the leasing office during business hours or call emergency maintenance for after-hours assistance.
Move-In / Move-Out
Before move-in at Solis North Creek, each apartment home is professionally cleaned and inspected to ensure all appliances and systems are functioning properly.